Overview

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VIP Travels Sri Lanka ? AI Concierge
AI Robot

Malshi ? VIP Travels Vehicle Rental Assistant

Managed by VIP Travels
Last Deployed
1 month ago
Status
Online
Always Alive
Disabled
Webchat Active

Dashboard Overview

Your bot performance, quota, and AI status in one board.

Live Status
Rules
0
Patterns
0
Knowledge Items
0
WhatsApp Connected
No

Single-Client & n8n Automation Engine

Baileys NOWEB Anti-Ban Socket + Respond.io Inbox + n8n Workflow Bridge
NOWEB Baileys Anti-Ban
Not checked n8n Webhook Bridge
Unlimited Single-Client Mode
All SaaS quota/credit limits removed. Connect your n8n workflows directly from the n8n Automation tab.
Unlimited 0 Active Unlimited
Active

AI Status

Current AI configuration and usage
Off AI Enabled
— Provider
0 AI Messages
How it works: When AI is enabled and no pattern/rule matches, the bot uses your knowledge base to generate intelligent responses.

Connect WhatsApp (WAHA / Baileys NOWEB Engine)

WAHA / Baileys NOWEB Multi-Device Engine Active
Zero headless browser footprint • Built-in human typing simulation (composing presence + natural delay) • Works with your existing WhatsApp number.
Option 1: Scan QR Code
Status: offline

WhatsApp → Linked Devices → Link a Device

Option 2: Link with Phone Number (8-Digit Code)

Can't scan the QR code? Enter your WhatsApp phone number with country code to get an 8-digit pairing code directly on your phone.

n8n Automation Studio Bridge

Disabled

Connect Baileys NOWEB WhatsApp + Respond.io Live Chat Inbox directly to your n8n workflows.

1. Outgoing Webhook (WhatsApp ➔ n8n)

Whenever a customer sends a WhatsApp message, voice note, or NIC/Driving License photo, this server forwards the real-time event to your n8n Webhook trigger node.

Enable n8n Webhook Automation
Forward incoming WhatsApp events to your n8n workflow in real time
Tip: If your n8n Webhook returns JSON { "reply": "Your message" }, it will be sent to the customer automatically! Or use POST /api/n8n/send from an n8n HTTP Request node.
Note: When a chat is switched to 👤 Human Mode in the Respond.io Inbox, isHumanMode: true is sent to n8n and automated replies are paused automatically.

2. Inbound API (n8n ➔ WhatsApp & UI)

Use this API Key in your n8n HTTP Request nodes (Header: X-N8N-API-Key) to send WhatsApp messages with Baileys anti-ban typing delay and update the Respond.io Inbox.

POST /api/n8n/send
Send WhatsApp reply/image via Baileys NOWEB & sync to Respond.io Inbox
GET /api/n8n/fleet
Fetch all 54 vehicles, daily/weekly/monthly rates & availability
POST /api/n8n/create-booking
Create a rental booking from n8n & add to Bookings Calendar
POST /api/n8n/handover
Switch contact between 🤖 AI Agent and 👤 Human Mode
POST /api/n8n/process-rental
Full Rental Brain: Auto-generates Catalog Rate Card PNG + Tiered Quote + AI Booking
POST /api/n8n/send-catalog
Auto-share Visual Vehicle Catalog Card PNG + Vehicle Photos to Customer

Recent n8n Webhook & API Activity

Time Event Contact Status Latency Payload Preview
No webhook events yet. Click "Send Test Event" above to verify your n8n connection!

Rental operations

Checking WhatsApp connection...

Checking service health...

Reminders and staff alerts

One queue for bookings, documents, fleet service and daily reports. Schedule uses Asia/Colombo.

Owner-approved document requirements

Select only the documents your business actually requires. None are assumed.

Customer consent

Customer commands: REMINDERS ON for booking messages; FOLLOWUPS ON for quote follow-up and feedback; STOP to stop scheduled messages. Record consent only after the customer explicitly agrees.

Verify a payment

Check the actual bank/payment record. A screenshot or AI result alone does not confirm payment. A verified reference cannot be reused for another booking.

Fleet maintenance

Record the actual odometer and approved next service. Maintenance and out-of-service vehicles are excluded from new allocations. Review existing bookings separately.

Operations activity

Blocked jobs show what is missing. Uncertain or interrupted sends require staff reconciliation and are never automatically retried.

Bot Settings

This name will appear in message signatures

Show Bot Signature

Add bot name signature at the end of each reply

Example: "Your reply message
— MyShopBot 🤖"

First Greeting Message

Customize the first message customers see when they say Hi. Use WhatsApp formatting: *bold*, _italic_. Leave empty to use the default VIP Travels greeting.

?? Tip: Customize Malshi's first greeting for VIP Travels vehicle rental enquiries (Local/Foreign status, preferred vehicle, and rental dates).

Industry Engine ? Vehicle Rental & Fleet Concierge

This system is dedicated exclusively to VIP Travels Sri Lanka vehicle rental operations, official CRM quotations (#QT-XXXX), and fleet reservations.

VIP Travels ? Vehicle Rental & Chauffeur Fleet Mode Dedicated Rental Engine Active
54 Fleet Vehicles ? Tiered Rates (3?7d, 8?14d, 15?21d, 22?30d, Monthly) ? Official CRM Quotation (#QT-XXXX) ? Auto Visual Rate Cards
?? Self-Drive & With-Driver ?? Official CRM Quotation (#QT) ?? Free BIA Airport Pickup/Drop ??? Auto Catalog & Quotation PNG ? n8n Studio Bridge

Bot Control

Bot Status

Enable or disable auto-replies (Human Handover Mode)

Active

When disabled, messages will still be received but the bot won't send auto-replies. Use this for manual customer support.

🛒 Order Collection Mode

Automatically collect customer orders (name, phone, address, details)

Off

When orders come in, details will be sent to this number. If not set, human support will be requested automatically.

When enabled, the bot will automatically ask customers for their name, phone, address, and order details when they mention keywords like "order", "buy", or "purchase".

Image Send / Read Feature

Vehicle Catalog & Official CRM Quotation PNG auto-send + incoming document/slip AI read

Off

ON කළොත්: Product images auto-send වෙනවා, customers එවන images AI analyze කරනවා, voice messages transcribe වෙනවා. Product images upload කරන්න Cloudinary settings setup කරන්න.

Vehicle Rental Reservation Mode

Enable automated vehicle rental reservation requests & official CRM quotation flow through WhatsApp

Inactive

VIP Travels — Rental Policies & Tariff Card

Standard terms, mileage allowance, airport delivery perks and official rate cards

View Full 62-Vehicle Fleet
Mileage Allowance
100 KM / Day Free
Extra KM: Rs. 80 - 150/km by tier
Security Deposit
LKR 50,000 / $150
100% Refundable on safe return
Airport Delivery (BIA)
FREE on 7+ Days
24/7 Meet & Greet with flight tracking
Minimum Rental
3 Days Minimum
Special monthly discounts on 30+ days

Email (SMTP) Setup

Not Configured

Cloudinary Image Hosting

Product images Cloudinary CDN එකේ save වෙනවා (VPS එකේ නොවේ). Free account එකක් cloudinary.com එකෙන් ගන්න.

AI Status

AI Not Configured
Contact admin to enable AI features
AI Type
-
Model
-
Status
Not Set

Configure Your AI

AI Provider and API Keys are managed by the administrator. You can only enable or disable the AI service here.

Test Knowledge Base

Knowledge Statistics

0
Total Items
0
Active
0
Total Characters

Knowledge Bases

Manage websites, files, templates, and AI learning in one workspace.

Smart KB
File Storage
0%
0 B / 100 MB
0 items 0 active
Vector Storage
0%
0 B / 500 MB
0 websites Updated -
KB
0 items 0 B

Website Knowledge

Add websites to your knowledge base. Bot will read content from them to answer questions. You can add multiple websites.

Upload TXT File

Upload .txt files to your knowledge base (up to 50MB per file).

Response Style

Choose how your bot communicates with customers. Click a style to select and auto-save.

💼
Professional
Formal, polite business tone
"Thank you for reaching out. We appreciate your inquiry and will assist you shortly."
😊
Friendly
Casual, warm, emoji-friendly
"Hey there! 😊 Thanks for getting in touch! We're super happy to help you out!"
🎯
Cross friendly
Match customer language (Sinhala/English/Singlish/Tamil)
"Hari, oyalage order eka confirm karamu! 😊 / ඔබගේ ඇණවුම confirm කරමු! / Your order is confirmed!"
🛠️
Support
Patient, empathetic help desk
"I understand your concern. Let me help you resolve this step by step — we'll get it sorted out."
⚡
Quick Pro
Professional tone + short answers
"Yes, it's available for Rs. 2,500. Delivery takes 2–3 days."
🇱🇰
Sinhala
සිංහල භාෂාවෙන් පිළිතුරු
"ආයුබෝවන්! ඔබට උදව් කිරීමට අපි සතුටු වෙනවා. කරුණාකර ඔබේ ගැටලුව කියන්න."

Custom Business Data

Add your business information here. The bot will use this data to give creative, accurate answers.

Add Knowledge

Knowledge Items

Name Origin Last Updated Size Status Actions
Login to see your knowledge items

AI Suggested Knowledge (Auto Learning)

These are knowledge items automatically suggested by AI from customer conversations. Review and approve them to add to your Knowledge Base.

Add Pattern

Your Patterns

Login to see your patterns

Add Auto-Reply Rule

Your Rules

Login to see your rules

Bot Testing Playground

Real simulation — same context as actual WhatsApp. Conversation history is maintained.

Mode: Loading...
🤖 Bot: Hello! Send a message to test how your bot responds. Conversation history is remembered — just like real WhatsApp.

Try "Car ekak dawas 3kata one" or "I need an airport transfer". Rental requests remain pending until staff confirms them.

Analytics

Last Month Users

Total Users
0

Users Graph

Last 30 Days

Last Month User Types

0
Users
AI Responses 0 Rule Matches 0

Messages per Session

Last 30 Days
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Last Month Sessions

Summary
Bot Messages0
User Messages0
Sessions0

Messages

Last 30 Days

Last 3 Months Overview

Last 90 Days
Total Messages Total Users Sessions

Bot Activity

Last 30 Days

LLM Performance

Last 30 Days

LLM Costs

Last 30 Days

Top Questions

0 questions
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Unanswered

0 failed
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Bulk Broadcasting

Send messages to multiple contacts at once. Messages are sent with 12-second delays to avoid WhatsApp bans.

No contacts selected
No image selected

Broadcast History

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Orders

0
Total
0
Pending
0
Confirmed
0
Shipped
0
Completed
0
Cancelled
Rs. 0
Revenue
0
Carts

Vehicle Rental Bookings & Fleet Schedule

Manage your schedule, services, and availability efficiently.

Open booking desk
Not Connected
Today's Pickups
0
Confirmed (Upcoming)
0
Pending Requests
0
Total Bookings
0

Fleet & Rental Services

Manage VIP Travels vehicles, saved rental rates and travel services.

No rental services configured yet. Add a vehicle or travel service to get started.

Availability

Customers can only book appointments within these hours.

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Webchat

Webchat is currently disabled. Enable toggle එක ON කරලා live කරන්න.

Bot Appearance

Primary Color

Choose the primary brand color for your webchat interface.

Theme Mode

Choose between light and dark appearance modes.

Message Styling

Customize the appearance of chat messages.

Bot Identity

Bot Avatar

Upload an image to VPS or paste URL.

Display Name

The name shown in the widget header.

Bot Description

A brief description shown in chat body.

Message Placeholder

Text shown in message input.
LankaBill.lk AI Assistant
avatar

LankaBill.lk AI Assistant

Type your message...
Powered by Lankabill.lk

Customer Rental Documents

WhatsApp Self-Drive verification: Driving Licenses, NICs, Passports & Utility Bills analyzed by Gemini Vision AI.

Valid Licenses & Docs
0
Expired Documents
0
Unclear / Action Needed
0
Total Uploads
0
Loading documents...

Full Data Backup & Restore

VPS change කරන්න කලින් ඔක්කොම data download කරගන්න. අලුත් server එකේ restore කරන්න.

Download Full Backup

Rules, Patterns, Knowledge, Products, Orders, Messages, Settings — සියල්ලම එක JSON file එකක

Restore From Backup

Backup JSON file එක upload කරලා data restore කරන්න. පරණ data replace වෙනවා!

Export Data (CSV)

Download individual data in CSV format for analysis.

Messages

All incoming and outgoing messages

Contacts

All unique contacts who messaged

Knowledge Base

All knowledge items and categories

Orders

Order history & status

Failed Responses

Questions bot couldn't answer